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Enter Portillo’s Survey for Free Fries or Discount Coupons

Portillo’s wants to know whether the customers are satisfied with their services or not. So, they have come up with an innovative plan portillos.com/survey. Visitors can give their feedback regarding the company’s services and management. People can take part in Portillo’s online survey using their purchase receipt and share their opinions, suggestions, and complaints. By doing so, customers will have some amazing perks like offers, gift coupons, and much more. The instructions and the survey guidelines are provided below.

Portillo’s is a Chicago-based American fast food restaurant chain. It is best known for its Chicago-style food such as Italian Beef, Hot Dogs, Steak, Chicago Barbeque, Maxwell Street Polish, etc. There are many branches in various locations besides Chicago, like Fort Wayne, Central Illinois, Southern California, etc. Portillo’s is one such company where it constantly updates its services to make its clients happy.

Why to Take Portillo’s Satisfaction Survey?

Customer feedback is essential in running a food service business especially, for a trusted company like Portillo’s. They has a huge fan base across the U.S. So, it is always required to offer something new to its fans to keep up its loyal fan base. Thus, Portillo’s has come up with a guest satisfaction survey scheme. It provides an opportunity for customers to give feedback, suggestions, and complaints. This information will be an added advantage for the company to know customer’s needs and issues. The company utilizes this information to assess its shortcomings and enhance service quality, leading to great customer satisfaction.  

Customers who take part in the survey can avail a Portillo’s coupon code after finishing the survey. They can use this coupon code during their next visit to Portillo’s and get a discount. Also, they will get free entry into Portillo’s monthly sweepstakes. Portillo’s will pick a few customers every month. And these lucky customers will get to win many amazing Portillo’s rewards such as a $1000 gift card, free french fries, BOGO offers, discounts, birthday perks, and many more.

TellPortillos Survey Rules and Regulations

Survey NamePortillo’s Online Survey
Time to complete15-20 min
Receipt Validity Period30 days
Website Linkwww.portillos.com
Survey Pagetellportillos.smg.com or portillos.com/survey
Rewards$1000 worth Portillo’s gift card, free french fries, discount offers, birthday perks, and BOGO offers.
  • You must be a citizen of the United States of America and the District of Columbia.
  • One must be at least 18 years old or above to participate in the survey.
  • A valid email address is a must. 
  • The purchase receipt of Portillo’s with a survey code is required to take part in the survey. 
  • The validity of the purchase receipt is 30 days.
  • Customers can take part in the survey only once.
  • Portillo’s workers, managers, officers, security, and their family members cannot participate in the survey. 
  • Portillo’s survey rewards are not transferable to money or others.

Portillos Rewards

A successful and trusted company always thinks about the customer’s benefit. Time is money, and customers are investing their valuable time to complete the survey. So, Portillo’s rewards its customers for doing such a favor. Customers who successfully complete the survey can avail validation code which gives discount on your order or free fries. There will be winner drawings every month, and lucky winners can win many exciting prizes like free french fries, gift cards worth $1000, BOGO offers, discounts, free french fries, and so on. In addition, customers can save a big sum on their future orders at Portillo’s by using these rewards.

How to Participate in Portillo’s Online Survey?

1. Visit the official Portillo’s Survey Page through the link; tellportillos.smg.com or portillos.com/survey

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2. Select your preferred language between English and Spanish.

3. Now, enter the 20 digit Portillo’s survey code printed on purchase receipt.

4. Click on the ‘Start’ button located at the bottom of the page.

5. Now, start the survey, and you will be given several questions. Answer them genuinely depending on your recent Portillo’s experience.

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6. After answering all the questions, you must fill in your credentials such as an address, email, phone number, etc.

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7. Now, click on the ‘Submit’ button at the bottom of the page.

8. After successfully completing the Portillos survey, you will get a coupon code.

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Portillos.com/Survey Prerequisites

  • One must understand English or Spanish to take Tell Portillos survey.
  • A computer, mobile, or tab with an internet facility is required.
  • Valid receipt with 20-digit survey code.

Portillo’s Feedback Survey Questions

In the survey, customers will be asked many questions about various aspects of the restaurant like quality, menu, price, location, staff nature, delivery, hours, client administration, air, and services, etc. So, answer those questions at portillos.com/survey depending on your recent experience.

  1. Rate your overall satisfaction based on your recent experience with Portillo.
  2. Did you face any issues with Portillo?
  3. How is the nature of the Portillo’s staff?
  4. Rate your dining experience.
  5. How is the quality of the food?
  6. How versatile is the menu card?
  7. Does Portillo’s maintain cleanliness?

Portillo’s Contact Details

  • Phone Number: 630 530 8451
  • Email: guestservice@Portillos.com
  • Portillos hours of operation: 10:30 AM to Midnight
  • Headquarters address: Portillo’s Restaurant Group Corporate Office | 2001 Spring Rd #400 | Oak Brook, IL 60523
  • Portillos near me: www.portillos.com/locations

About Portillo

Portillo’s is a restaurant chain commonly known as Portillo’s Restaurant Group. This group is an American fast-food chain store that has its headquarters in Chicago. Portillo’s specializes in Chicago-based foods such as Italian sausages and beef. You can find all the delights of Chicago here.

It was founded by a man named Dick Portillo’s and was first registered under “Dog House.” The kennel was so successful in Chicago that the owner had to open various branches to handle the oncoming traffic. This is how the name Portillo’s comes from. Its headquarters are in Illinois, USA. Portillo’s currently has many branches in 60 locations.


What time does Portillo’s open?

Portillo’s opens at 10.30 in the morning.

Who owns Portillo’s?

Portillo’s is owned by Dick Portillo.

What time does Portillo’s close?

Portillo’s closes at midnight.

Portillo’s gift card where to buy?

Customers can buy Portillo’s gift card in the gift card section on Portillo’s official website: www.portillos.com/gift-cards/

Where is the closest Portillo’s?

Customers can find their closest Portillo’s outlet by using Portillo’s locator at www.portillos.com/locations/

What does Portillo’s survey offer?

People who successfully complete the survey will get many Portillo’s survey rewards and offers like free french fries, gift cards, discounts, etc.

Does Portillo’s have a drive-thru?

Yes, Portillo’s has a drive-thru. Drive-thrus will remain open till midnight in many Portillo’s locations.

What is the best thing at Portillo?

The best thing about Portillo’s is that it is famous for its Chicago food. So people across the region will visit Portillo’s to relish their tasty delights.


Portillo’s has taken up this initiative by keeping their customers in mind such that they will not face any problems during their future visits to Portillo. Also, customers will have a lot of perks by participating in the portillos.com/survey. They can win many alluring prizes like Portillo’s coupons, offers, free french fries, and much more. So, isn’t it worth taking up the survey?